Privacy Policy

1. Introduction

Welcome to CS Gaming Hub. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all personal information we collect through our website at csgaminghub.com, as well as any associated applications, services, or communications.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identifiers: Name, email address, postal address, phone number, and Steam username.
• Payment Information: Credit card details, billing address, and other payment details (these are processed securely through our payment processors and are not stored on our servers).
• Transaction Information: Records of products purchased, order history, and delivery details.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including browsing patterns, page views, and features used.
• Communication Data: Information contained in your communications with us, including customer service inquiries.

3. How We Collect Your Information

We use different methods to collect data from and about you, including:

• Direct Interactions: Information you provide when creating an account, placing an order, contacting customer service, or completing forms on our website.
• Automated Technologies: As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies.
• Third Parties: We may receive information about you from third parties such as payment processors, analytics providers, and advertising networks.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• Process Transactions: To process and deliver your orders, manage payments, fees, and charges.
• Provide Customer Service: To respond to your inquiries, resolve issues, and provide support.
• Improve Our Services: To analyze usage patterns, conduct research, and develop and improve our website and services.
• Marketing: To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (with your consent where required by law).
• Security: To protect our website, services, and users from fraud, unauthorized access, and other illegal activities.
• Legal Obligations: To comply with legal and regulatory requirements.

5. Cookies Policy

Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website. They enable basic functions like page navigation and access to secure areas of the website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
• Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: Such as DMArket USA, with whom we partner to offer certain products or services.
• Legal Authorities: When required by law, court order, or other legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include:

• Encryption of sensitive data
• Secure Socket Layer (SSL) technology for all transactions
• Regular security assessments
• Limited access to personal information
• Physical and electronic safeguards

We also have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Rectification: The right to request that we correct any inaccurate or incomplete personal information.
• Erasure: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information to other countries, we will ensure that appropriate safeguards are in place to protect your personal information and to ensure that the transfer complies with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions or concerns about our privacy policy or our processing of your personal information, please contact us:

• Email: privacy@csgaminghub.com
• Phone: +44 0343 924510
• Mail: CS Gaming Hub, 83 Wilkinson Parks, Liamburgh LU3 1HQ, United Kingdom